This Privacy Policy supplements the information contained in the Spectrum Communications Privacy Policy and outlines how Charter Communications, Inc., along with its subsidiaries providing services in Connecticut and Texas (collectively referred to as “Spectrum,” “we,” or “us”), collects, uses, and discloses personal data about residents of Connecticut and Texas (“you”). This policy is governed by additional protections under the Connecticut Data Privacy Act (“CTDPA”) and the Texas Data Privacy and Security Act (“TDPSA”). “Personal data” refers to any information that is linked or reasonably linkable to an identified or identifiable individual. This Privacy Policy applies to personal data collected online and offline, including through the use of our website and mobile app, during service provision and management, billing and collection activities, relevant advertising, customer inquiries, surveys, and network management and protection (collectively, our “Services”).

We may issue different or additional notices regarding our privacy practices for other personal data collection methods not covered by this Privacy Policy, in which case this Privacy Policy will not apply.

This Privacy Policy may change periodically. Any changes will be indicated by updating the date at the bottom of this document. We may also notify you of significant changes through additional notices. We encourage you to review this Privacy Policy regularly to stay informed about our data practices and your available choices.

TABLE OF CONTENTS

I. NOTICE AT COLLECTION

A. Collection of Personal Data

1. Personal Data You Provide to Us
2. Personal Data We Collect Automatically
3. Personal Data We Collect from Other Sources
4. Personal Data We Derive
   B. Purpose and Use of Personal Data
   C. Disclosure of Personal Data
   D. Retention of Personal Data

II. YOUR CONNECTICUT AND TEXAS RIGHTS

A. Processing of Personal Data for Targeted Advertising
B. Opt-Out Preference Signals
C. Sensitive Data
D. Your Rights
E. Instructions on How to Exercise Your Privacy Rights
F. Appealing a Denial of a Privacy Right Request
G. Authorized Agents

I. NOTICE AT COLLECTION

This Notice at Collection explains how we collect, use, and disclose personal data.

A. Collection of Personal Data

Personal Data You Provide to Us
We collect personal data you provide directly, including:

• Contact Information: Identifiers such as your name, phone number, email address, postal address, and similar information.
• Financial and Transactional Information: Payment details, service purchase information, and purchasing history.

Personal Data We Collect Automatically
We automatically gather certain personal data about your interactions with us or our Services, including:

• Activity Information: Data on your usage of our Services, browsing history, and interactions with websites, applications, or advertisements.
• Call Information: Records of communications, including when you contact us; communications may be monitored or recorded.
• Device and Usage Information: Details such as device type, operating system, IP address, and unique device identifiers.
• Information from Tracking Technologies: Cookies and web beacons collect data about your activities, enhancing our Services and improving your experience.

Personal Data We Collect from Other Sources
We may obtain information from other sources, such as credit reporting agencies, advertising networks, data analytics providers, social networks, and partners offering services.

Personal Data We Derive
We derive insights about you based on collected information. For instance, we may infer your approximate location from your IP address or deduce purchasing interests based on browsing habits.