Spectrum ensures the highest standards of service quality and customer satisfaction across its offerings. To maintain these standards, the following comprehensive Terms and Conditions are enforced, covering all services provided by Spectrum:

General Terms and Conditions

• Residential Service Terms – Governs the use of Spectrum’s residential services, including billing, service modifications, and customer obligations.
  
  
• Business Service Terms – Details the terms for Spectrum’s business services, addressing commercial needs and service-level agreements.
  
  
• Arbitration Provision – Outlines how disputes will be resolved through arbitration instead of litigation, with provisions tailored for specific regions.
  
  
• Service Agreements – Covers the legal agreements between Spectrum and its customers for internet, TV, and phone services.

Television

• TV Terms of Service – Specifies terms for Spectrum’s TV services, including service usage, content access, and customer responsibilities.
  
  
• Bundled TV Services – Describes the terms for TV bundled with other services, ensuring clarity on combined offerings.

Internet

• Residential Internet Terms – Defines terms for internet services, including acceptable usage policies and bandwidth allocation.
  
  
• Business Internet Terms – Covers usage policies specific to Spectrum’s business-grade internet services.

Voice/VoIP/Telephone

• VoIP and Digital Voice Terms – Sets forth the terms for Spectrum’s voice services, including calling plans and emergency service access.
  
  
• Digital Phone Plans – Details various digital phone offerings, such as unlimited calling and state-specific plans.

Bundles

• Triple Play Bundles – Describes the terms of Spectrum’s bundled packages that include TV, internet, and phone services for residential and business customers.
  
  
• Fiber Bundles – Covers terms for packages that include high-speed fiber internet with voice and TV services.

Online Services and Terms

• Online Bill Pay Terms – Governs the use of Spectrum’s online billing system, emphasizing payment security and transparency.
  
  
• Email and DNS Hosting Services – Describes the terms for Spectrum’s email and domain name hosting services.
• Secure Services – Details terms for security services, including identity protection, multi-device security, and tech support.

Conferencing

• Audio and Web Conferencing – Outlines the terms for Spectrum’s conferencing services, ensuring reliability and proper usage.

Additional Services

• Device Protection Plans – Covers accidental damage, repairs, and replacements for various devices, including PCs, TVs, and phones.
  
  
• Cloud Storage Services – Terms for Spectrum’s cloud storage offerings, allowing users to store and access files securely.

Promotional Offers

• Spectrum Reward Card – Explains eligibility and conditions for promotional reward cards for new customers.
  
  
• 30-Day Satisfaction Guarantee – Allows new customers to cancel services within 30 days if not satisfied.

SMS Terms of Service

• Spectrum SMS Services – Governs the use of Spectrum’s SMS services, detailing opt-in procedures, message frequency, and limitations.

Note: Terms and availability of services may vary by location. Certain offers and features may no longer be available depending on your region.

With these comprehensive terms, Spectrum ensures transparency, reliability, and fairness across all its services.